Intelligence
Quotient
IQ is the scores obtained by the
people in the assessment, prepare to test their intelligence. It is related to
the learning ability and how the individuals apply this information. People
with high IQ are good at logical reasoning, vocabulary, math skills and word
comprehensive.
Emotional
Quotient
EQ is the ability of the people to
recognize, manage and express emotions. The EQ is determined through the way
the individuals interact with each other and control emotions. High EQ level
allows the individuals to become great players or leaders as they can
effectively understand and connect with people.
Measurement
of IQ and EQ
To measure the IQ, IQ test is used. The
scores in the test are obtained by dividing the mental age with the chronological
age and then multiply by 100. For example, if the mental age is 15 and
chronological age is 10, then IQ is 150. By using this test, we can measure the
abilities such as fluid reasoning, short term memory, quantitative reasoning
and knowledge about the world.
The measurement of EQ is subjective,
but, there are standardized tests to measure it. The Mayer-Salovey-Caruso
Emotional Intelligence Test make use of emotion based problem solving questions
to measure EQ. it is used to measure abilities such as identify emotions,
evaluating other’s feelings, controlling emotions, using emotion for
communication purpose.
Which
one is more important?
IQ is a determinant of success.
People with high IQ can achieve success more easily than others. However, some
argue that IQ measures the academic achievements and thus, EQ is also important
for measuring the success.
EQ has more impact than IQ in
certain areas such as business world. Several companies use EQ test in their
hiring process. For example, sales agent requires less EQ to maximize the sales
volume. Studies have shown that the sales agents having low EQ are able to make
more sales than the agents with high EQ.
Emotional ability can also affect
the choice made by the customers at the time of making their buying decisions.
Customers buy more when a trusted sale agent deals with deal rather than a non
trusted person. In some cases, they end up buying inferior quality at more cost
from the trusted person.
How
EQ can be learned?
Yes, EQ can be learned and improved.
In schools, programs such as low suspension rate, high school attendance, less
disciplinary problem can increase the level of EQ among students. In general,
strategies like inducing positive behavior, giving character education,
motivating people about other’s feeling and showing empathy towards them can
increase the EQ level.
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